Privacy Policy
How we collect, use, and protect your information.
Last updated: 2025-01-15
Summary: We collect minimal data needed to provide our services. We do not sell your data. Your screenshots and files stay on your computer and are never uploaded to our servers unless you explicitly use the Quick Share feature.
1. Introduction
This Privacy Policy describes how CAPTUREXPRO.COM ("we", "us", "our") collects, uses, and protects your personal information when you use the CaptureX Pro software (the "Software") and our website at https://capturexpro.com (the "Website"). By using our Software or Website, you consent to the practices described herein.
2. Information We Collect
2.1 Information You Provide
When purchasing a license, we collect:
- Email address: Used for license delivery and support communication.
- Name: Used for personalization of your license and communication.
- Hardware ID: A unique identifier generated from your computer's hardware, used to bind your license to your device. This does not contain any personal information.
2.2 Payment Information
Payment processing is handled entirely by PaySky, our PCI-DSS compliant payment gateway. We do NOT collect, store, or have access to your credit card numbers, CVV, or full card details. We only receive transaction confirmation status.
2.3 Information Collected Automatically
Our Website may collect:
- IP address: For rate limiting, security, and abuse prevention.
- Browser information: Standard HTTP headers (user agent, language) for compatibility.
- Session data: Temporary session cookies required for the ordering process.
2.4 Information NOT Collected
The Software runs locally on your computer. We do
NOT collect, transmit, or have access to:
- Your screenshots or captured images
- Your screen content or recording files
- Text extracted by OCR
- Your file system contents
- Your browsing history or activity
- Any information from other applications on your computer
3. How We Use Your Information
We use the collected information for the following purposes:
- License management: Generate and deliver license keys, verify license status.
- Communication: Send license details, renewal reminders, and respond to support inquiries.
- Security: Prevent fraud, abuse, and unauthorized access to our services.
- Service improvement: Understand usage patterns to improve our product (aggregated, non-personal data only).
4. Data Storage & Security
4.1 Storage
Your license and order information is stored in a secure MySQL database hosted on our web server with restricted access. Data is retained for the duration of your license plus a reasonable period for record-keeping purposes.
4.2 Security Measures
We implement the following security measures:
- HTTPS encryption for all website communications
- CSRF (Cross-Site Request Forgery) protection on all forms
- Rate limiting on login and API endpoints
- Input sanitization and parameterized database queries (SQL injection prevention)
- Secure password hashing for administrative accounts
- Server-side access controls on sensitive directories
- License keys generated using cryptographic HMAC-SHA256
5. Data Sharing
We do NOT sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:
- Payment processor: Order details are shared with PaySky solely for payment processing.
- Legal requirements: If required by law, court order, or governmental regulation.
- Business transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred, subject to the same privacy protections.
6. Cookies
Our Website uses only essential session cookies required for the ordering and authentication process. We do not use tracking cookies, advertising cookies, or third-party analytics. The session cookie is temporary and is deleted when you close your browser.
7. Third-Party Services
- PaySky: Payment processing. Subject to PaySky's own privacy policy.
- Google Fonts: Font loading (Inter family). Subject to Google's privacy policy. Font requests transmit your IP address to Google servers.
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your personal data (subject to legal retention requirements).
- Portability: Request your data in a machine-readable format.
- Objection: Object to certain types of data processing.
To exercise any of these rights, contact us at info@capturexpro.com.
9. Children's Privacy
Our Software and Website are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Software or Website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices: